FOR IMMEDIATE RELEASE
Contact: Lluis Mendez
ClearMechanic and PPG CertifiedFirst announce partnership to bring Visual Selling Solution to PPG repair shops
ClearMechanic expands into Spain, brings transparency to major network of repair shops
San Francisco, CA – (May 8, 2013) ClearMechanic is excited to announce a new partnership to bring its Visual Selling Solution to PPG CertifiedFirst repair shops in Spain. Both organizations are committed to bring more transparency to the auto repair industry. With ClearMechanic's program, PPG CertifiedFirst repair shops can easily upload and send inspection photos, inspection videos and other status updates to customers.
ClearMechanic is the leading provider of visual selling technology to the automotive repair industry, with over 10,000 technician users across North America and Western Europe. ClearMechanic's iPhone and Android applications, paired with integrated web software, enable service centers to instantly send inspection photos and videos during the car repair process. Customers who see hard, visual evidence are more likely to trust service centers, approve repair recommendations and return for future service appointments. All inspection photos and videos sent through ClearMechanic integrate directly with the service center's website and permanently stored for follow-up marketing, warranty and liability.
CertifiedFirst Coordinator Lluís Méndez Armengol issued the following statement about the new partnership:
"The CertifiedFirst expert network of body shops is committed to the following important corporate values:
• Trust: We make sure our services have the highest repair quality and professionalism. We base our relationships with clients on honesty, transparency and knowledge.
• Dynamism: Innovation and proactiveness to improve our services and be leaders in the market.
• Efficiency: We respect our clients' time.
• Proximity: We address the needs of each one of our clients with personalized attention.
ClearMechanic´s solution truly fits with our corporate values and helps CertifiedFirst shops to build relationships with their clients based on honesty , transparency and innovation. Unexpected repairs during our normal process are perceived by our clients as negative due to their financial impact. To address this, we are committed to technology and processes that help with these decisions and generate trust. Until today, the only tool we had for explaining unexpected repairs was the telephone. Now, with ClearMechanic, CertifiedFirst shops will have a very wide range of possibilities to improve this communication, including inspection photos, videos and expert diagrams in the affected zones, which will complement the traditional telephone call. There is no doubt that this new technology will develop our markets and our process."
Ricardo Gárate & Alexandro González, who oversee ClearMechanic's international operations, added, "The Certified First Shops will now have a strong tool to provide an exact estimation of the repairs according to the inspection photos and videos. This will provide a competitive asset versus other shops in the country, using trust and transparency as the first ally."
PPG repair shops affiliated with Certified First will receive a special rate for ClearMechanic's solution. All Certified First shops enrolling in ClearMechanic will receive personal, weekly follow-up visits from a local ClearMechanic distributor. ClearMechanic and PPG have international distribution and look forward to offering ClearMechanic's technology in Western Europe and North America, with emphasis on all English-speaking and Spanish-speaking countries at the moment.
For more information about ClearMechanic's solution, please click here (for English speakers) or here (for Spanish speakers). You can also send questions directly to LMendez@ppg.com for enrolling in the program today!
About ClearMechanic, Inc:
Founded in 2009, ClearMechanic is a "visual selling” solution that enables service centers to share real-time inspection photos, videos and diagrams with customers. ClearMechanic has documented a 20-40 point increase in success rates on service recommendations when its service is utilized. For more information about ClearMechanic, please visit www.clearmechanic.com or contact firstname.lastname@example.org.