While tablets like iPads can be helpful during the initial “write-up” process, they are not conducive to inspections in the shop. This is why ClearMechanic Plus is compatible with tablets *and* smartphones.
Here are a few reasons why smartphones are superior to tablets for vehicle inspections:
Tablets are not designed for taking photos and videos of vehicles.
Tablets are too big and unwieldy to take photos and videos. This is especially true in tight vehicle spots or when pointing the camera upward, such as with the undercarriage. In fact, tablets were never really designed for photo-taking, which is why early versions of the iPad did not have cameras.
It is expensive and inefficient to purchase new tablets – and your shop will need to.
Most technicians own smartphones and bring them to work. However, few technicians own tablets and even fewer bring those tablets to work. Therefore, any shop using a “tablet-only” inspection program eventually buys new tablets for their shop. Buying $500 to $1,000 devices is not only expensive, but also inefficient. Technicians are forced to share the shop’s tablets, creating delays and frustration.
Many tablets have poor camera and video capabilities.
Even the latest Apple and Android tablets are 1 to 2 generations behind smartphones in camera and video technology. It is critical that your customers see high-quality inspection images, or else the trust factor quickly erodes.
Don’t underestimate the importance of a technician’s familiarity with a device!
One of the trends in corporate America is the “bring your own device” movement. Employees in all industries prefer to use their own smartphones instead of shared company devices. It is simply more convenient and efficient to use a familiar device. You probably know all the quirks and shortcuts of your personal iPhone or Android device; and you probably get frustrated when trying to use your friend’s devices. The same principle is true with shared shop tablets!
Contact us today at firstname.lastname@example.org to set up a demonstration of ClearMechanic Plus!