• Enhanced Inspection Form Design!
    Thursday, October 23, 2014

    We are excited to announce the following enhancements to our Inspection Form design:

    - Expanded the "Summary of Inspection Findings" section
    - General design enhancements to color scheme, border design, font sizes and font colors 
    - New "mouse-over" effects when mouse hovers over an Inspection Item with photos and videos available

    See screenshots below!

    Updated ClearMechanic Inspection Form Design

    Updated ClearMechanic Inspection Form Design, part 2

    Updated ClearMechanic Inspection Form Design, part 3

  • New Feature: Quickly Upload One Inspection Item!
    Thursday, October 23, 2014

    Some clients need to upload a single inspection item instead of a full inspection report. For example, clients may want to send a quick tire photo or brake pad photo instead of a detailed checklist. With our new “Single Item” feature, we have reduced the number of “taps” required to upload one single inspection item. Tap the “Single Item” button to try it out!

    Home Screen with Single Item Use Case

    Single Item Inspection Screen       Full Inspection Screen

  • ClearMechanic Introduces "Inspection Patterns Report" to Track Inspection Habits!
    Thursday, August 7, 2014

    It is natural for technicians to develop inspection habits. A technician might feel more comfortable with certain cars or certain jobs, and therefore "under-recommend" or "over-recommend" services as a result. 

    It's very difficult for managers (and technicians themselves) to be aware of these habits. With paper inspection forms, it is almost impossible. 

    That is why ClearMechanic is introducing the "Inspection Patterns Report," which tracks exactly what recommendations are being made by technicians using the ClearMechanic mobile app. Take a look at this example "Inspection Patterns Report" below from a ClearMechanic client:

    CM Inspection Patterns Report

    Inspection Patterns Report

    To generate an Inspection Patterns Report, take the following steps:

    1. Go to your Private Dashboard and log in.
    2. Go to "Reports" tab.
    3. Select "Inspection Patterns Report" from the dropdown box.
    4. Select your preferred date range for the report.
    5. Select "Generate Report." Done!

  • Add Mileage and General Notes to Each Inspection!
    Thursday, August 7, 2014

    By popular demand, you can add general notes in the “RO and VIN” screen. This is perfect for entering a vehicle’s mileage. 

    Simply tap "Additional Notes" and you will see the option of typing a "Custom Note" or entering the vehicle's mileage or other "Frequent Notes." The "Frequent Notes" can be customized to your organization from your Private Dashboard.

    Additional Notes in ClearMechanic    Additional Notes in CM

    ClearMechanic Additional Notes Added

  • ClearMechanic Lets You Customize Notifications for Each Inspection Upload!
    Wednesday, July 30, 2014

    A key aspect of ClearMechanic is automated internal notifications whenever a new inspection is uploaded. In this way, a service advisor or administrator receives an instant e-mail alert when a new inspection is available review and send to customers.

    This week, ClearMechanic launched the capability to customize exactly who receives these instant notifications for each inspection. For one inspection, you may want service advisor "John Smith" to receive an instant alert. For the next inspection, you might want a different service advisor "Daniel Hernandez" and the parts manager "Deborah Jones" to receive instant alerts. It is important that our clients can customize the notifications so that each inspection gets to the correct people internally. 

    Here is how this Customizable Notifications feature looks in the ClearMechanic mobile application:

    ClearMechanic Customizable Internal Notifications 

    Here is how the resulting notification e-mail looks to the recipient:

    ClearMechanic Upload Notification

    Clicking through on the "Quick Actions" links allows the e-mail recipient to easily review, edit and send the inspection by e-mail and text message. It also lets the e-mail recipient quickly print the inspection.

    Here is how to change which members of your organization appear in the "Customize Notifications" screen in the mobile application. 

    1. Go to your Private Dashboard and log-in.
    2. Go to "Settings" tab.
    3. Go to "Team Members" section.
    4. Put a checkmark next to each team member who should appear in the "Customize Notifications" screen in the mobile application.