ClearMechanic is in a unique position to see exactly what service advisors and technicians see across the country, on a daily basis. We process thousands of photos, each representing a unique service recommendation. One unexpectedly frequent occurrence is infestation - that is, clear evidence that rodents or animals have occupied a customer's vehicle.
Typical car owners are in disbelief about this - as we would be - because no one wants to believe our garages are susceptible to rodents. That is why photo and video evidence is essential to building trust with customers. With real-time photographic or video evidence, the customer understands that the technician is not fabricating symptoms. In fact, as you look at the photos below, you'll understand it would be virtually impossible to replicate this type of infestation!
Infestation on Cabin Air Filter
What tough infestation examples have you experienced either as a technician or a customer? Send us your best example and we will post it here!