Yes! This is one purpose of our "Internal Notes" feature in your Private Dashboard. The Internal Notes feature automatically keeps a permanent record of any message sent through the Private Dashboard.
- the exact date and time of every message sent from the Private Dashboard
- whether the message was sent by e-mail, SMS text message or both
- the exact text of any custom note included in the message
The following screenshots show where to find the "Internal Notes" feature in your Private Dashboard and give an example of a custom message which was automatically documented.
This feature requires no extra effort by you; it is completely automated. One point to remember is that this feature only works if you send messages through your Private Dashboard. We have designed this specifically not to include messages sent through the Live Gallery to protect the privacy of your customers, who often use the Live Gallery to share inspection photos with friends and family.