A key aspect of ClearMechanic is automated internal notifications whenever a new inspection is uploaded. In this way, a service advisor or administrator receives an instant e-mail alert when a new inspection is available review and send to customers.
This week, ClearMechanic launched the capability to customize exactly who receives these instant notifications for each inspection. For one inspection, you may want service advisor "John Smith" to receive an instant alert. For the next inspection, you might want a different service advisor "Daniel Hernandez" and the parts manager "Deborah Jones" to receive instant alerts. It is important that our clients can customize the notifications so that each inspection gets to the correct people internally.
Here is how this Customizable Notifications feature looks in the ClearMechanic mobile application:
Here is how the resulting notification e-mail looks to the recipient:
Clicking through on the "Quick Actions" links allows the e-mail recipient to easily review, edit and send the inspection by e-mail and text message. It also lets the e-mail recipient quickly print the inspection.
Here is how to change which members of your organization appear in the "Customize Notifications" screen in the mobile application.
1. Go to your Private Dashboard and log-in.
2. Go to "Settings" tab.
3. Go to "Team Members" section.
4. Put a checkmark next to each team member who should appear in the "Customize Notifications" screen in the mobile application.