It is natural for technicians to develop inspection habits. A technician might feel more comfortable with certain cars or certain jobs, and therefore "under-recommend" or "over-recommend" services as a result.
It's very difficult for managers (and technicians themselves) to be aware of these habits. With paper inspection forms, it is almost impossible.
That is why ClearMechanic is introducing the "Inspection Patterns Report," which tracks exactly what recommendations are being made by technicians using the ClearMechanic mobile app. Take a look at this example "Inspection Patterns Report" below from a ClearMechanic client:
To generate an Inspection Patterns Report, take the following steps:
1. Go to your Private Dashboard and log in.
2. Go to "Reports" tab.
3. Select "Inspection Patterns Report" from the dropdown box.
4. Select your preferred date range for the report.
5. Select "Generate Report." Done!